My order is late, what should I do?
To calculate the deadline, only the business days after the date of receipt of the tracking email should be counted, excluding weekends and holidays. If your order is late, just contact us by email: wmarrison2023@gmail.com .
The courier was not successful in the first delivery, how to proceed?
Don't worry, a new delivery attempt will be made!
Can I make the purchase through whatsapp?
Purchases must be made exclusively through our website!
How do I request a SUPPORT/EXCHANGE/RETURN?
To request exchange, return or assistance of your Warren Marrison just enter the link below:
It is mandatory to add two photos of your watch and a comment about assistance, exchange or return of your product. The request analysis period is up to 3 business days and the tracking code will be sent by email if approved.
If you would like further information about your order, please contact us via our Support email link: wmarrison2023@gmail.com
I am a digital influencer or I have advertising proposals, what is the marketing contact?
Our advertising sector is via e-mail, please send a media kit or advertising subject to:
with the subject: Partnership of Influence
How long is the warranty on the watch?
The watch has a 3-year warranty for defects in the mechanism, not applying to damage caused by misuse and water, as they are not resistant.
For more information, read our warranty policy .
How long does it take to receive my tracking code?
Within two business days after payment confirmation you will receive your code by email to track your order.
I received the wrong order, what to do?
Request the exchange for the correct model through the link:
with the subject: Wrong order
Sending a photo of the entire front and back of the watch you received. Within 2 business days of the request, the support sector will contact you.
Are the watches water resistant?
The watches are not waterproof, they only withstand light splashes. We therefore advise against diving and keeping the watch in contact with water.
How long does it take to send me the watch?
We ship your watch within one business day after receiving payment, and within two business days you will receive a tracking code for your order via email.
Do you deliver to all Portugal and islands?
Yes, we ship all over Portugal as well as the islands, and depending on the purchase price and location, there may be an associated shipping cost.
To calculate the cost of shipping to your city, just put the desired models in the cart and enter your address data.
Can I change watch straps?
No, our straps are fixed to the watch and cannot be changed.
Are the watches hypoallergenic?
No, our watches are not hypoallergenic, not suitable for people allergic to metals.
Do you sell for resale?
Yes we do! You can become a WM WARREN MARRISON dealer, just contact: wmarrison2023@gmail.com
We will respond as soon as possible!
